VERY CONSIDERATE AND HELPFUL STAFF. I DEALT WITH TOBY AND HE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE AND UNDERSTOOD MY NEEDS AND CONCERNS. FINANCING AND DELIVERY WAS EXCELLANT AS WELL. GREAT PLACE TO BUY A JEEP .
I always get quality serve at Hendrickson - service personnel are always kind and helpful. The service work is always thorough and completed with care and pride.
My husband and I have purchased several trucks over the years, most of them being Dodge Rams. We shop around for awhile before buying to try to get the best deal. We purchased 2 trucks from Henderickson in Monticello, In. When it was time for us to buy a new truck last year we of course called Curt Brazzel at Henderickson. Now that my husband and I are getting older we want to drive vehicles that have lane assist and adaptive cruise control. Curt said unfortunately Ram wasn't offering those features on their Ram until 2019 so we ended up buying a Ford F-150 last year. We really wasn't happy with it so we called Curt back in December and after hearing about all Ram's features and Henderickson's willingness to get us exactly what we wanted we went up and test drove one. Curt was very knowledgeable about all the new features. We really liked it so we sold our Ford & ordered a Ram. We picked up our truck last Monday and we couldn't have been happier. Curt & Rose, the finance manager bent over backwards to find all the rebates for us and to give us the best deal possible. We believe we couldn't have gotten better care or more personal attention anywhere else. On a scale of 1-10, they are a 100. Thanks again Curt and Rose for making our truck buying experience so enjoyable! My husband says this is his last truck but if it isn't, we'll be back.
Very professional, do the job right the first time
Great overall experience. Requested tire rotation and oil change. Hendrickson's records indicated that a tire rotation had been completed on the last visit. So extra unnecessary expense was avoided.
We have always been taken care of by Hendrickson
Toby was very responsive to my many questions. Ended up with more options at the price I wanted to pay. Even had a few extras thrown in. Great experience! Toby helped me navigate the process. Very efficient. Took the time to answer all of my questions. No surprises on the paperwork side. Smooth transaction!
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